Ny metro national grid login3/17/2024 ![]() √ Outage Central Reminder: Our Outage Central page shows the estimated time of restoration for communities, and reflects the estimated time for the last customer in that community to have power restored. Additionally, there could be new outages that occur as the strong, damaging winds and snow continue. The numbers can go up and down as we de- energize lines to make conditions safe for repairs. √ It's normal for outage numbers and ETRs to fluctuate. √ In the early stages of a storm, restoration times on National Grid’s Outage Central site may be listed as “assessing conditions.” This is because debris, such as trees, tree limbs and downed wires, must be cleared away so that infrastructure damage can be assessed and restoration plans can be executed. Click here to learn more about the company’s restoration process. Next come repairs to the facilities that serve the largest number of customers such as main transmission facilities, followed by recovery work at local substations and repairs to neighborhood circuits, transformers and service wires. When it is safe to do so, the company’s first priority is to ensure the safety of our customers and our crews by clearing away dangers such as live, downed power lines. In the meantime, crews will continue to work around the clock to restore power as quickly and safely as possible in challenging conditions.Ī list of available warming centers can be found by clicking on the warming shelter icon on National Grid's Outage Central map. This type of restoration requires line workers to manually carry in repair equipment and ladders because the backyards can’t be accessed by utility vehicles. An additional challenge to restoring electricity service in many Buffalo-area neighborhoods is that power is delivered by poles and wires in backyards. ![]() The company expects that some outages in the hardest-hit areas, such as the City of Buffalo, Niagara Falls, Albion and Batavia, could last longer than 48 hours after the storm subsides. Due to the ongoing blizzard, gale-force winds and extensive system damage, combined with the unsafe travel conditions – including impassable and closed roads – detailed restoration estimates for customers who remain without service will be provided once the storm subsides, and a thorough damage assessment can be completed. Hardest-hit counties include Erie, Niagara and Orleans. In Western New York, more than 55,000 of the 91,000 impacted customers have had their service restored. ![]() As of 3 p.m., the company has restored power to 130,000 of the nearly 168,000 impacted customers across its service area. National Grid has mobilized a field force of more than 3,100 workers across upstate New York, including assistance from as far away as Canada, Iowa, Texas and Oklahoma, to support storm response. Safety remains our top priority for our employees and our customers.” “We are working closely with local officials, first responders, the Department of Transportation and other key emergency response personnel to coordinate our restoration efforts. “Our crews have been restoring power since early Friday morning where conditions allow however, due to the unprecedented severity of this storm, we are not able to safely travel and reach all of the damage,” said Matt Barnett, National Grid’s vice president of New York electric operations. The multi-day blizzard, which is being called a “once-in-a-generation storm,” is bringing whiteout conditions, damaging wind gusts approaching 80 mph, and additional power outages, particularly in areas off Lake Erie. National Grid’s crews are facing extremely treacherous weather conditions as they work to safely clean up extensive debris, repair damage and restore power as the result of the ongoing, powerful blizzard that is expected to continue to pummel portions of Western New York through Sunday. ![]() Field workers facing gale-force winds, whiteout conditions, impassable roads to reach extensive, ongoing storm damage ![]()
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